Save Job Back to Search Job Description Summary Similar JobsOpportunity to Work on Cutting-Edge TechnologyCollaborative EnvironmentAbout Our ClientOur client is a leading firm in the Technology & Telecoms industry with a significant global footprint. Employing over 4,000 people worldwide, they are renowned for their advanced solutions and exceptional customer service.Job DescriptionAssist IT team leaders throughout the SDLC ensuring smooth execution from planning to deployment.Gather, analyse and document business and functional requirements from stakeholders.Collaborate with IT team leaders to translate business needs to outsource Vendor and propose for solutions.Conduct gap analysis and recommend process improvements for operational efficiency.Conduct IT testing and facilitate User Acceptance Testing (UAT).Develop and maintain process documentation, user guides and training materials.Act as a liaison between business units and IT to ensure alignment of objectives.Support system upgrades and integrations by assessing user needs and system capabilities.Provide helpdesk support, troubleshooting IT-related issues for end-users.Monitor and respond to IT service requests, ensuing timely resolution of the technical problems.Collaborate with outsource Vendor to escalate and resolve complex issues.The Successful ApplicantA successful IT Business Analyst should have:Minimum diploma in Information Technology, Business Administration, or a related field.At least 3-5 years of working experience in IT and project management.Support experience of Salesforce CRM system (Sales/Service CRM, Experience Cloud) will be an advantage.What's on OfferA competitive monthly salary of SGD 6,075 - SGD 7,425An inclusive and supportive company cultureComprehensive benefits packageOpportunity to work in a vibrant location in 119968Chance to work with a dedicated and talented teamIf you are a passionate IT Business Analyst looking for a new challenge in the Technology & Telecoms industry, we encourage you to apply today.ContactMeenal Sharma (Lic No: R21103442/ EA no: 18C9065)Quote job refJN-042025-6708659Phone number+65 6643 9741Job summaryFunctionITSpecialisationIT Business AnalysisWhat is your area of specialisation?Technology & TelecomsLocationSingaporeContract TypeTemporaryConsultant nameMeenal Sharma (Lic No: R21103442/ EA no: 18C9065)Consultant contact+65 6643 9741Job ReferenceJN-042025-6708659